The Math Behind Every Clinic We Work With

We do not use adjectives to describe our results. We use numbers. Below is the attribution math we use to evaluate every client engagement — and the benchmarks from which we draw our projections.

The Baseline Math

These are the industry benchmarks behind every projection Sygnaify makes. We use the same numbers for every clinic, every conversation.

MetricBenchmark
Average revenue per patient visit$536
Average patient visits per month (single location)245
Average monthly revenue$120,000
Patient retention rate65%
Patient Lifetime Value$6,000
Cost to acquire a new patient$247
Lead-to-booking conversion without automation10–22%
Lead-to-booking conversion with automation30–40%+

The ROI Model at Each Retainer Tier

Every tier is built to deliver a minimum 8× ROI on attributed revenue. These are the visit recovery targets we use to evaluate performance each month.

Monthly RetainerRevenue Needed for 8× ROI
$1,000/month$8,000/month
$1,500/month$12,000/month
$2,000/month$16,000/month

"We charge $1,500/month. We need to recover 22 additional patient visits per month for you to hit 8× ROI. The average clinic we work with recovers 39. The math gives us room."

Case Data

Three documented results from automation deployments across appointment-based businesses. We draw on all available data to model what installation produces for each client.

lift in booking rate

Lead Response Speed Lift

Business
Appointment-based inbound business (home services — 320 leads/90 days)
Before
Average first contact: 5.4 hours after lead submission. Lead-to-booked rate: 11%.
System
SMS + email + AI voice call within 60 seconds.
After
Average first contact: 58 seconds. Lead-to-booked rate: 34%.

Key finding: Voice calls within 60 seconds produced a 4.2× lift in booking rate vs. the old manual process.

$119k
recovered in 45 days

Patient Reactivation Revenue

Business
Medical spa
Before
Existing patient database, never reactivated. Standard slow-month cycle.
System
Single SMS reactivation campaign to lapsed patient database.
After
$119,000 in appointments booked in 45 days from existing patients.

Key finding: Most med spas have never run a reactivation campaign. The first one is almost always the highest-ROI thing they've ever done.

92%
call capture rate

Missed Call Recovery

Business
Clinical/appointment-based business
Before
Overwhelmed front desk. High rate of missed calls going unanswered.
System
AI receptionist for after-hours and overflow calls.
After
40% reduction in missed calls. 92% call capture rate.

Key finding: The patient who calls at 8pm and gets a human-sounding response within seconds will not shop around in the morning. They are already booked.

The Attribution Promise

Every Sygnaify client receives a weekly dashboard with two numbers: additional booked visits this week and attributed revenue recovered. Not impressions. Not reach. Not "brand awareness." Visits and dollars. If we cannot show you the number, we have not earned the invoice.

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